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RETURN POLICY AND INFORMATION
Policy
Any product purchased online from PC Extras may be returned within fifteen (15) days of the invoice date.  Shipping and handling are not refundable. All merchandise to be returned for refund must be in original, new, re-sellable condition and be accompanied by all original invoices, packaging, documentation and accessories.  There are no returns on custom built products.

We will not accept any merchandise for return that has been assembled, attempted to be assembled, disassembled, or altered in any way. If any of the above has been found to be done then we can not accept the item for return.

All merchandise must be received before any refund or replacement can be processed (no cross shipping). Please allow up to one (1) week for processing. Original shipping fees are not refundable.  In all cases, returned product must be shipped with an approved RMA slip.

Instructions
All returns require a RMA number/slip. To receive a Return Materials Authorization (RMA) number/slip, simply click the link below to go to the RMA form. You must fill out the form completely to receive a RMA number/slip. All RMA numbers issued are good for ten (10) days from the date of issue.

Once you receive your RMA slip, please print it out and enlcose it with your item for return. For faster service, please include a copy of your original invoice. No returns will be accepted without a RMA slip.
 


Go To RMA Form

 
 
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